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| Tenant Satisfaction Surveys |
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| Feedback, the National Housing Federation’s tenant satisfaction service incorporates the STATUS questionnaire, which is endorsed by the Communities and Local Government (CLG) and the Housing Corporation. |
| The questionnaire was designed to be used by social landlords to survey tenants in general needs and sheltered housing. It is designed to be a baseline survey, which can be repeated after a number of years, and allows for the comparison of data between different social landlords. |
| For further information contact: |
| Denise Raine or Pete Lomax |
Carl Taylor, Feedback Manager, National Housing Federation
Tel: 020 7067 1099
Email Carl Taylor |
| Or the National Housing Federation website: www.housing.org.uk |
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