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| Tenant Satisfaction Surveys |
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| Feedback services is the National Housing Federation’s tenant satisfaction service which incorporates the STATUS questionnaire, which is endorsed by the Communities and Local Government (CLG) and the TSA. |
| The questionnaire was designed to be used by social landlords to survey tenants in general needs and sheltered housing. It is designed to be a baseline survey, which can be repeated after a number of years, and allows for the comparison of data between different social landlords. |
| For further information contact: |
| Denise Raine 01865 594330 |
Feedback Services,
Clarendon house
52 Cornmarket Street
Oxford OX1 3HJ
Tel: 0845 872 3660 |
| Or visit the website: www.feedbackservices.co.uk |
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