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The Trainers
Denise Raine Denise Raine
Denise has been involved in CORE since July 1991, originally, as a research and computer officer at Bedfordshire Pilgrims Housing Association (July 91 - July 95), followed by overall responsibility for the management of the CORE system while at the National Housing Federation (July 95 - July 99). Since then Denise has worked as an independent housing consultant delivering CORE training to associations around the country. Denise continues to work with the TSA/HCA and CLG on the review of CORE logs each year.

While working at the National Housing Federation Denise was involved in the early development work of the STATUS questionnaire and in setting up the Feedback service. Each year Denise continues to work with around 100 housing associations and local authorities carrying out customer satisfaction surveys. Tel:
01769 580380 or click here to email Denise Raine
Pete Lomax Pete Lomax
Pete has worked in social housing for over 25 years for local authorities, housing associations and as an inspector with the Audit Commission. He has worked with RMC for around 10 years delivering core training and has also worked on over 100 status surveys for a variety of clients. He is a member of the CIH and also works as a tutor for CIH certificated courses. Pete also works as an assessor for the sheltered housing Code of Practice and is recently qualified as an NVQ assessor
Tel: 01934 643813 or click here to email Pete Lomax
Judi Watkinson Judi Watkinson
Judi has been working as an independent consultant, trainer and researcher since 2002, having working in social housing for over 20 years in the local authority and housing association sector. And is a member of the CIH. As a qualified housing professional Judi has wide-ranging experience in both rented and leasehold housing management, housing law and governance and has been running scheduled training courses and devising bespoke in-house courses for the NHF for 9 years. Other work includes research project management, analysing NHF Status tenant satisfaction surveys, writing policies & procedures, residents' information packs, newsletters and arranging events and seminars. Judi is currently vice-chair of a York based housing association.
Tel: 07966 156944 or click here to email Judi Watkinson