Role/

function

Need assessment

Intro to CORE

Managing CORE: 1

Managing CORE: 2

CORE Digital

Sup­ported Housing CORE

Sales CORE

(HA only)

Data Collectors

Why CORE is important and current uses, interviewing  tenants, completing a log accurately

Data input staff

Input log accurately, understand data, check for errors, able to use CORE Digital/own HMS

Managing agents

Fulfil role of data collector and possibly data input

Sales staff

Why CORE is important and current uses,  completing a log accurately, how to access data and reports

Supported housing

Why CORE is important and current uses, interviewing tenants, complete CORE log, CRF & SP Outcomes forms accurately. How to access reports.

Process coordinators/managers

Ability to manage data collection exercise efficiently and effectively for organisation, good practice in managing  staff involved in data collection, liaison with IT staff and data users, data submissions, regulation

Data users

Ability to check validity of own CORE data, access and utilise CORE data, link with other data sets, benchmarking, research, performance indicators, data analysis, information/stats production