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On this page:
Introduction to CORE
Managing CORE 1: Coordinators course
Managing CORE 2: Using the data (computer based training)
CORE Digital (computer based training)
Supported Housing CORE
Sales CORE
Introduction to CORE
Half day course – log based training
Course aim
The aim of this course is to provide delegates with a thorough understanding of CORE (why it is important nationally and for their organisation) and how to complete a log accurately
Course outline
• History of CORE and importance of CORE – brief summary of the uses and importance for both key stakeholders and landlords. 
• Current information derived from CORE data
• The problem with errors
• Changes to the new log
• How to complete the latest log
• Where to get help
Learning objectives/outcomes
By the end of the training delegates will have a greater understanding and respect for the CORE log, they will understand how their organisation uses CORE data and be able to complete a log accurately
Who should attend?
Staff who are completely new to CORE or would like to update their knowledge
Maximum 15 delegates
Trainers Denise Raine, Pete Lomax and Judi Watkinson
Dates Available throughout the year
Managing CORE within your business 1: Coordinators course
Half day course
Course aim
The aim of this course is to provide delegates with a thorough understanding of CORE - why it is important nationally and for their organisation, the changes to any new log and how to manage the CORE process within their organisation, how to access and use the CHR's Online Report & Data Access Facility
Course outline
• Uses of CORE data today by key stakeholders and landlords, including a brief summary of the history and importance of CORE
• Changes to new logs
• High error questions on the CORE log
• Management of CORE within the organisation - including method of submission, job descriptions and existing documented procedures, promotion of good management practice with examples
• CHR's Online Report & Data Access Facility
• The future and where to go for help and further information
Learning objectives/outcomes By the end of the training delegates will have a thorough understanding of the changes to the log and other problem questions. Delegates will have learnt the principles, processes, tools and actions to ensure CORE is effectively managed at their organisation.  How to download data and use the Online Report & Data Access Facility
Who should attend? Staff who are responsible for co-ordinating/managing the CORE process for their organisation
Maximum 15 delegates
Trainers Denise Raine, Pete Lomax and Judi Watkinson
Dates Regional training is run in the Spring of each year and occasionally in September (subject to demand) or can be run as a tailored in-house course.
Half day course – computer based training
Course aim The aim of this course is to provide delegates with an understanding/awareness of hose CORE can be used within the organisation to inform decision making and link with other data sets to carry out benchmarking, research, performance monitoring, data analysis, information/statistics production
Course outline
• Importance of CORE
• Management and communication
• CHR's Online Report & Data Access Facility
• Reporting techniques
• Forecasting and Trends
• Monitoring performance
• Practical exercises analysing CORE data (using Excel)
• Future developments which will/may affect CORE
Learning objectives/outcomes By the end of the training delegates will have a thorough understanding of the type of information collected and the different ways it can be used for the benefit of the organisation. How to download data and use the Online Report & Data Access Facility
Who should attend?  Managerial staff. Staff who are responsible for providing reports. Policy & strategy co-ordinators.
Maximum 10 delegates
Trainers Judi Watkinson
Dates Regional training is run in the Spring of each year and occasionally in September (subject to demand) or can be run as a tailored in-house course.
CORE Digital Training
Half day course – computer based training
Course aim The aim of this course is to provide delegates with the confidence to  input CORE data on CORE Digital and to identify and report back on problem areas.  CORE Digital is the data entry package supplied by the CHR (Centre for Housing Research) and is computer based.
Course outline
• Assessment of individuals knowledge of CORE
• Management of the CORE process - staff training, processes and procedures
• Technical information - how to set up CORE Digital
• CORE Update - new log, error rates and problem questions
• Using CORE Digital
• How to input log, the help facilities
• How to validate a log and correct errors
• Export logs to the CHR and for own use
• How to run off a report
• Access reports on the CHR's Online Report & Access Facility
Learning objectives/outcomes By the end of the training delegates will be able to enter data, validate, export data, and use the Online Report & Data Access Facility to download data and run reports
Who should attend?   Staff who are not familiar with CORE Digital and use the CHR software to entre data
Maximum 6 to 8 delegates
Trainers Judi Watkinson and Pete Lomax
Dates Available throughout the year.  Regional training is run in the Spring of each year and occasionally in September (subject to demand). In-house courses can also be arranged.
Supported Housing CORE
Half day course
Course aim The aim of this course is to provide all staff involved in supported housing and responsible for completing both CORE logs and Client Record forms with a through understanding of both processes - why it is important both nationally and for their organisation and how to complete the forms accurately
Course outline
•
Importance of CORE - brief summary of uses and importance for both key stakeholders and landlords
•
Current information derived from CORE data
•
Informing Supporting People programme via the Client Record Form
•
How to complete the latest CORE log
• How to complete the latest Client Record Form
• How to select your sample for completion of SP Outcomes forms
• Where to get help
Learning objectives/outcomes By the end of the training delegates will have gained an understanding of CORE & CRF process and how the data is used and be able to complete the forms accurately
Who should attend? Staff who are working in supported housing schemes and involved in interviewing new clients for services/accommodation
Maximum 15 delegates
Trainers Pete Lomax and Judi Watkinson,
Dates Available throughout the year.  Regional training is run in the Spring of each year and occasionally in September (subject to demand). In-house courses can also be arranged.
Sales CORE
Half day course – computer based training
Course aim The aim of this course is to provide all staff involved in low cost home ownership and and responsible for collecting CORE information with a through understanding of the CORE process - why it is important both nationally and for their organisation.  How to complete the log accurately.  Staff will also learn how to access and use the CHR's Online Report & Data Access Facility
Course outline
•
Importance of CORE - brief summary of uses and importance for both key stakeholders and landlords
•
Current examples of CORE Sales data and its  application
•
Techniques/sources for obtaining the information
•
Accessing the CORE Data (CHR Online reporting facility)
• The problem with errors
• How to complete the current log
• Where to get help
Learning objectives/outcomes By the end of the training delegates will have gained an understanding of the CORE processes and how Sales data is used and be able to complete the sales log accurately.  Delegates will also be able to access and use the CHR's Online Report & Data Access Facility
Who should attend? Staff who are completely new to CORE or would like to update their knowledge.
Maximum 15 delegates
Trainers Pete Lomax and Judi Watkinson,
Dates Available throughout the year.  Regional training is run in the Spring of each year and occasionally in September (subject to demand). In-house courses can also be arranged.
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